Refund Policy

Paid LotterrAI Memberships

LotterrAI Plus and Pro memberships provide immediate access to digital software, data, AI, statistics, wheel systems, Playbooks, and other member features.

Refund Requests

If you are dissatisfied with an initial paid membership purchase or an annual renewal, contact LotterrAI Support within 7 calendar days of the charge. Eligible requests will be reviewed promptly. Refunds may be limited or denied in cases of fraud, abuse, repeated refund requests, substantial use inconsistent with a good-faith refund request, chargeback activity, or other circumstances permitted by law.

After the Refund Window

Membership payments are generally non-refundable after the applicable refund-request period except where required by law or otherwise approved by LotterrAI or the Merchant of Record.

Refund Processing

Approved refunds will be processed through the original payment channel by the Merchant of Record and may take several business days to appear depending on the payment method and financial institution.

Cancellation Is Different From a Refund

Canceling a membership prevents a future renewal. Cancellation does not automatically refund the current membership period.

Request a Refund

Contact [email protected] or use the Contact page. Include the email address associated with the membership and the date of the transaction.